Support Center
Support
Troubleshooting
Troubleshooting
Why is my incoming mail delayed?
How to turn off battery optimization on the Google Android 6, 7 and 8 devices
How to turn off battery optimization on the Samsung Galaxy Android 6, 7 and 8 devices
How to turn on background network usage on the Galaxy devices
How to turn off battery optimization on the LG Android 7 devices
How to turn off battery optimization on the Huawei devices
How to turn off the lock screen cleanup on the Huawei devices
How to turn off battery optimization on the OnePlus
How to turn off background restriction on the OnePlus devices
How to register Nine app to the Unmonitored Apps
Known issues with Android notifications
The relationship between System's Auto-sync and Nine's Auto-sync settings. (Sync issues)
How to turn off background restriction on the Nokia 7.x devices (Android Oreo 8)
How to remove a mobile device from your Exchange account
How to collect ActiveSync device logs (EAS logs) from Exchange
If there has no shown in message view, it's what you should check.
Due to message troubles, if you have to send the message as EML
The solution for sync troubles in Huawei Devices (Mate 20 Pro)
How to manage Autostart service on the Xiaomi devices
How to turn off background restriction on the Xiaomi devices
Fix email sync issues or remove a device from your Exchange Outlook Web App.
How to register Nine in Galaxy S10 with Android Pie instead of Unmonitored App.
Stop your Huawei smartphone from closing apps when you lock the screen
How to import/export the Settings of your Nine to a new phone's Nine
