Support Center
Troubleshooting
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24
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Why is my incoming mail delayed?
How to turn off battery optimization on the Google Android 6, 7 and 8 devices
How to turn off battery optimization on the Samsung Galaxy Android 6, 7 and 8 devices
How to turn on background network usage on the Galaxy devices
How to turn off battery optimization on the LG Android 7 devices
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Account
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7
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Can’t setup Nine with G Suite account. How do I set up my G Suite account?
When your Nine app needs a permission to access your company's Exchange server...
How do I set up my Outlook.com account?
How do I set up my Office 365 account?
Office 365 account requires repeated login attempts
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Email
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21
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I can see top level folders like inbox etc but nothing below that level.
How do I modify the default signature and add an image (company logo) to my email signature?
How to enable the option "Sync this folder" when you don't get push notifications.
Where can I set up delayed email delivery?
How to add attachments in a reply mail.
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Calendar
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3
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Did you know that you can create events and tasks directly from your calendar?
I want to know how I can change the calendar color.
How to add a shared calendar in Nine.
Contacts
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3
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Is it possible to set a ringtone for a contact?
I am having an issue with the sync between Nine Contacts and the native Android App Contacts.
How to clear wrong suggested contacts
Purchase / License
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3
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I got to know it was to be available for the purchase of Nine now, but I don't know how I have to do it.
Activate In-app billing with Order number
I just purchased Nine application from Google Play. How can I get a license key?
General
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4
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Is there a way to add shortcut directly to Calendar/Contacts/Tasks/Notes?
How to use "OK Google" with Nine?
The application is defaulted to start in inbox but regardless of the setting it always starts in All Mail.
If I have a question, how can I contact you?
Tasks / Notes
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1
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For tasks and notes, please add filter by category.
User Guide
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1
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User Guide v2
